AI strategy, sized for an SME
Which processes to start with, what to leave alone, rough effort and the risks to manage. It's practical and short, not a 60-page report.
AI consulting & implementation
AI Consulting and Implementation for Small and Mid-Sized Businesses
Proweb Technologies offers AI consultation and implementation for Australian small and mid-sized businesses. We help you decide where AI makes sense, then we build it and connect it to Microsoft 365, Microsoft Copilot, your CRM, your ERP or your custom platform. You don't end up with a strategy document and no one to deliver it. We're an IT and digital company based in Parramatta, Sydney, so the people advising you on AI are the same people who understand your systems, security and support.
Trusted technology
Our Proud Partnerships
What we cover
What our AI consulting covers
AI integration services
Connecting AI and Microsoft Copilot to your CRM, ERP, Microsoft 365 and custom platforms, so AI works with your real data.
Implementation
Building the automations, assistants or agents, testing them with your team and launching them.
Security and access
Role-based, permission-aware access, so AI only sees what each user is allowed to see.
Training and support
Showing your team how to use it well, then monitoring and improving it after launch.
Why Proweb
Why choose an AI implementation consultant who also runs IT
Many AI consultants advise and then hand over to someone else to build. Proweb covers the whole path:
- CRM and ERP: Salesforce, Dynamics 365, Microsoft 365, HubSpot, Monday.com
- Managed infrastructure, IT support, cloud and cyber security
- Websites and digital marketing
- School and college websites
That matters because most AI problems are really integration, data or permission problems. We fix those as part of the job.
For SMEs
AI consulting for small businesses
You don't need a data science team to use AI well. For smaller businesses we focus on:
- One or two processes with a clear time saving
- Tools you already pay for, such as Microsoft 365 and Copilot, before adding new ones
- Fixed quotes and small first steps
- Plain language throughout
Approach
Our approach
Free AI readiness assessment
30 minutes, no obligation.
Short AI plan
Ranked opportunities, recommended first project, risks and access requirements.
Build and integrate
Build and integrate the first project.
Launch, train, measure
We agree on what "working" looks like before we start.
Expand
Expand to the next process once the first one is proven.
Current work
Current AI work
AI assistant platform for an insurance broker
Microsoft sign-in, built to reduce manual handling of client emails. In development.
AI assistant prototype for an accounting practice
Built around a Microsoft 365 and Xero environment.
FAQ
Frequently asked questions
Talk to an AI consultant who can also build it
Book a free AI audit · (02) 9897 2245 · support@prowebtechnologies.com.au
Or call (02) 9897 2245 · support@prowebtechnologies.com.au