AI Integrations
Intelligent Assistants
We design customer and internal assistants trained on your approved knowledge base, with identity recognition, permission checks, and clear escalation to people when needed.
What we deliver
Our Intelligent Assistants features
Three practical areas of delivery, each planned around your organisation and supported by our specialist team.
01Capability 01
Customer-facing assistants
Website and portal assistants answer common questions faster while staying scoped to approved content and handing off when a human should take over.
Included in delivery
02Capability 02
Internal knowledge assistants
Staff get quick access to policies, product information, and process guidance through assistants tied to existing accounts and roles such as Entra ID or CRM profiles.
Included in delivery
03Capability 03
Scoped response & escalation
Every reply is filtered by role and data sensitivity. When access is denied or judgement is required, the assistant escalates cleanly to your team.
Included in deliveryWhy ProWeb
Why choose our Intelligent Assistants?
- Expert team with deep industry experience
- 24/7 monitoring and responsive support
- Scalable solutions that grow with your business
- Clear advice focused on practical outcomes
Ready to get started?
Tell us about your goals and we'll help you choose the right approach for intelligent assistants.
Contact us today